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A Day in the Life of an Adjuster: What Really Happens After a Major Disaster?

Some people become insurance claims adjusters because they have heard that licensed adjusters can earn six figures a year with very little schooling. Is that true? Yes, it’s true that experienced adjusters can earn a very good living. Yes, it’s true that claims adjusting doesn’t require a lot of time in the classroom. But that’s not the whole story. Anyone who tells you claims adjusting is easy money is not being entirely truthful.

At 2021 Training, our online curriculum is unique because it prepares you for the real world of insurance claims adjusting while it satisfies your classroom credit requirements. Our instructors have worked as licensed insurance adjusters, and they share their experiences and the wisdom they developed during their time in the field. Deployment to a disaster site can be very lucrative, but it can also be very emotionally and physically draining. Here are some of the real challenges you can expect to face after a major disaster.

A Fast-Paced, Chaotic Environment

Being called out for a deployment can be very exciting, especially if it’s your first time. Just understand that there might be hundreds of adjusters at the catastrophe site, and not all of them will be as prepared as the alumni of 2021 Training. Some adjusters show up with no scheduling experience, no tools, and only a passing familiarity with Xactimate.

After you receive your license, you might even be one of the best prepared adjusters at the site, so don’t be too surprised if you get tasked with showing others how to use Xactimate. It’s important to hit the ground running with a solid working knowledge of all the tools you need.

Busy Scheduling and Heavy Workload

The pace of disaster claims adjusting is grueling. You might have 20 claims or 100, and you are under constant pressure to get them processed and closed in an expedient manner. Even experienced adjusters say that seven claims a day is a heavy workload, so plan to work fewer than that while you’re still learning the ropes.

Insurance agencies are obligated to respond to claims quickly, which means they will stay on you to keep up a fast pace. Expect a disaster site deployment to be your sole focus while you’re there. There is no such thing as a balanced personal life while you’re adjusting catastrophe claims.

The Emotional and Physical Toll

Disaster sites have unique challenges that you won’t see during your regular day job. There are often many families displaced because their homes have been damaged or destroyed. If you work their claims, you might not always be able to give them good news about their coverage. Denying claims to people in desperate circumstances can weigh heavily on some adjusters’ minds.

There is also the physical challenge of working in areas that might not have regained power since the disaster or areas which are still partially underwater. The influx of claims adjusters can make it difficult to find lodging after a disaster. Of course, insufficient sleep only adds to the challenge of keeping up the rapid pace as you work through the many claims.

Be Prepared! Get Started with 2021 Training Today

Preparation is the key to surviving your first disaster deployment with your sanity intact. Deployments are hard on insurance adjusters, but with the right training and knowledge, you will make it through and bring home a hefty paycheck as well as priceless wisdom you will benefit from throughout your career. Trust 2021 Training to get you ready for a rewarding career as a Texas insurance claims adjuster.


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