Day 4 – NextGen Training and Receiving First Adjuster Claims
Completing your flood certification is just the beginning of your journey as an insurance adjuster. The next step is mastering the skills needed to handle your first claims—a crucial phase where your training truly comes into play. At 2021 Training, we understand the challenges new adjusters face, which is why our insurance adjusting training course is designed to equip you with the knowledge and confidence to excel from day one.
Gearing Up for Real-World Success
As you approach the final day of NextGen Training, the experience can be intense. Our trainers, having spent days ensuring every detail is covered, might seem worn out, but their commitment to delivering the essential information remains unwavering. You’ll leave this course with a solid understanding of the processes and tools necessary to navigate the complexities of insurance adjusting, especially when it comes to flood claims.
During this stage, some participants might find themselves in unique situations, like not having immediate access to necessary equipment. For instance, John Bowers, one of our adjusters, found himself without a ready computer on the fifth day. Instead of sitting idle, he took the initiative to join an Xactimate class—proving that staying proactive and adaptable is key to success in this field.
Receiving Your First Claims: The Real Test Begins
The moment you receive your first set of claims, the reality of the job sets in. For John, this meant logging into Xactimate, syncing with the server, and seeing 22 claims ready for action. The next few days were spent in a hotel room, reaching out to clients and scheduling initial visits—a vital first step in the claims process.
Flood claims, in particular, come with their own set of challenges. They require adjusters to conduct an initial visit quickly, document the damage through photos, and then return for a thorough scoping session. These claims can be complex, especially when properties have sustained significant water damage, such as 20 inches of water on the ground floor. However, this initial visit is crucial as it helps homeowners begin the cleanup process and understand what is covered under their policy.
John’s experience highlights the importance of being well-prepared, not just in terms of technical knowledge but also in practical aspects like knowing your way around the required computer systems. His decision to stay in a more affordable hotel while setting up his systems also underscores the value of strategic planning in this profession.
Essential Tips for New Adjusters: Prepare and Thrive
As you embark on your career, remember this key advice: Know your tools and systems inside and out. Mastering your computer and the software you’ll use daily, like Xactimate, is non-negotiable. The efficiency with which you handle your claims will directly impact your success and earning potential.
John’s story is a testament to the importance of adaptability, preparation, and continuous learning. He started in construction and transitioned to claims adjusting to create a new income stream, and his journey offers invaluable insights for anyone entering the field.
Take the First Step Toward Mastery with 2021 Training
At 2021 Training, we’re committed to helping you navigate the complexities of insurance adjusting with confidence. Our insurance adjusting training course is tailored to prepare you for the real-world challenges you’ll face, ensuring you’re not only ready to receive your first claims but also to handle them with expertise.
Don’t wait to start your career—sign up for 2021 Training’s Training course today and take control of your future as a skilled insurance adjuster. Your journey to success begins with the right training.
