Proper documentation is critical for preventing fraud against insurance companies. The adjuster should obtain copies of all relevant and material records from the insured.
Insurance agencies devote a lot of time and resources to detecting fraudulent claims. That’s because insurance fraud has always been a problem, and rates are on the rise. Even if fraud investigation isn’t your primary duty as an insurance claims adjuster, you’ll still need to know which red flags to watch out for when interviewing claimants and making your report. As someone who’s been in the insurance industry since 2008, I’ve developed a good sense of who is telling the truth and who is trying to be shady. Now I’m here to help you sharpen your lie-detection skills as well.