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Adjuster Software Training

Xactimate Training — Taught by a Level 3 Certified Instructor

Every carrier uses Xactimate. Every adjuster needs to know it. And most adjuster training programs either skip it entirely or have someone teach it who barely knows the software themselves.

Xactimate Online Course Tailored to Insurance Adjusters

Dave holds a Level 3 Xactimate Certification — the instructor level. He teaches this course the same way he teaches everything else: with real claim scenarios, practical walkthroughs, and the assumption that you’ve never opened the software before.

What You'll Learn

From Zero to a Clean Estimate

How to navigate the Xactimate interface. How to build a sketch of a property. How to use the pricing database. How to scope damage and assign line items. How to generate a professional estimate that a carrier will accept. How to handle supplements. How to avoid the common mistakes that flag your estimates for review.

By the end of this course, you’ll be able to open Xactimate, build a claim from scratch, and submit something you’d be comfortable putting your name on.

Why This Matters Before Your First Deployment

Nobody Teaches You On the Job

When you get your first claim assignment, nobody sits you down and walks you through Xactimate. They expect you to know. You inspect the property, come back to your hotel, open the software, and produce an estimate. If you can’t do that, your first claim takes all day — and your second claim is already waiting.

Dave's rule for new adjusters: close every claim the same day you inspect it. That's only possible if you know your way around Xactimate before you get there.

Certification Levels

Where This Course Takes You

Level 1

Baseline proficiency. You can navigate the software and write a standard claim.

Level 2

Advanced features. More complex estimates, commercial work, detailed scoping.

Level 3

Instructor level. This is what Dave holds.

This course prepares you for Level 1 and Level 2 certification exams and earns up to 15 CE credits.

For Roofers

Not Just for Adjusters

If you’re a roofer looking to write your own Xactimate estimates — for supplements, for negotiating with adjusters, or for understanding what the carrier is going to pay — this course works for you too. You don’t need an adjuster license to learn Xactimate. The software is the same whether you’re writing estimates as an adjuster or reading them as a contractor.

Why Choose 2021 Training For Xactimate Training?

Students choose 2021 Training because we focus on:

  • Practical, adjuster-focused instruction
  • Online, self-paced courses
  • Clear explanations for beginners
  • Real-world application—not just theory
  • Career-driven training pathways

Our goal is to help students gain usable skills that translate directly to the field.

Pricing

Available Individually or Bundled

Included in the Smart Start Package: $408 TX / $458 FL

Smart Start includes: Pre-Licensing + Xactimate + Practical Adjusting

About This Tool

What Xactimate Is Used For in Insurance Claims

Xactimate allows insurance adjusters to:

  • Create detailed repair estimates
  • Write accurate scopes of loss
  • Apply depreciation for ACV and RCV claims
  • Use regional price lists updated monthly
  • Build interior and roof sketches
  • Attach photos, notes, and documentation
  • Generate carrier-ready estimate reports

These features help ensure consistency, transparency, and fairness throughout the claims process.

Hear What Our Students Say About Our Xactimate Courses

Scotty K
Great online course to get your adjusting license. The course was very informative, and I had no issues passing the Exam.Customer Service responds promptly to any questions. I couldn't find the email with my log-in credentials and Customer Service responded to my email right away at 8:30 pm. They email your certification of completion promptly once you complete the course. They have videos to walk you through how to submit your application to the state.Glad I went with 2021 Training and wouldn't hesitate to recommend them to anyone else wanting to get their adjusting license.
Nolberto Paniagua
I took three courses with 2021 training over the past 3 yrs to get my CE hours and I was very pleased with how well everything was easy to use and how Dave the instructor was very detailed in explaining how to use Xactimate and its resources. I would definitely recommend this training to anyone looking into becoming an IA. I have already shared this training with friends and colleagues and they have joined the training. On another note: I have contacted Mrs. Cherie Kaltenbach a few times to help answer and help me navigate thru some clarifications and she was very quick to respond and help thru my next steps. Again, Very great classes and training to take!!!
Maria Ayesta
This is the best training I have done. The trainer on each class is very clear and has a lot of patience explaining everything. I am bilingual and I mostly think in Spanish and I passed my test. I highly recommend 2021 training they are affordable. You can study at your own pace and if you have questions Cherie is WONDERFUL. This has been the best experience ever!
Nick Beaumont
2021 is a great resource for adjusting beyond the courses/education. The courses are very instructional and easy to follow. The straight forward instruction makes content easy to learn and retain. Cherie and the staff will talk to know you and learn your particular needs. They will then direct you in the best way to move forward with your education. They are also quick to respond and assist you in any way until course completion and assist you in the licensing process. You will be served well by 2021 for all your educational and licensing needs.
Brian Graham
I purchased the bundle containing Xactimate / Pre-Licensing / Practical Adjusting. The courses each have the right balance of PowerPoint style presentation with the instructor casually talking you through the information. Dave’s explanations are clear and thorough. There’s also quizzes throughout so you can confirm your understanding of the content before moving on to the next section. I was able to pass the state exam on my first attempt. I would highly recommend 2021 Training to anyone looking to learn more about the insurance industry.
Gavin L
I will be recommending to everyone I know who is interested in getting an adjusters license in Texas. The online class was great. I thought it was better than other online instructional classes I have taken. What really stood out though was the customer service! The one time I had a technical issue, even though it was on my end, I got a quick and helpful response. Even after I finished the course, when I called in they were very helpful. I plan on using them in the future for my CE credits. I can't complement them enough.
Shelby Weaver
I had looked into some other schools however 2021 was quick to get back to me and answer any questions i had. Cherie was very helpful and kind and showed a great level of customer service, the courses were very well explained and easy to understand. I would highly recommend anyone looking to become an Adjuster or even just thinking about it. Give them a call, there customer service was mostly why i chose them and they have great prices aswell! I will continue to use in the future!
Erin Douglass
With so many options to chose from I can assure you that you will not regret this decision!! I will be a customer for Life!! They have a large selection of classes and I found them very informative and engaging at the same time. Cherie also went over and above to make sure my CE credits posted in time (I waited until the very last minute with my home license expiring on 10/31). Cherie even checked to make sure that it was showing that I was in compliance. Trust me it’s worth every penny!!
Jared Bladen
I am brand new and just getting started in the world of adjusting. I took the Practical Adjusting course online and I was very pleased with the instructor Dave and the information I received. I also took the online Xactimate training course and I've gone from never using the software to very confident using it. Great courses, would highly recommend to anyone.
Omar Ali
When I decided I wanted to become a Claims Adjuster, I looked at many online programs and nothing comes close to 2021 Training (cost, courses, service, testing). I was a little worried b/c I wasn't really able to find reviews for it but believe me its the best and not to mention the great service. The gentleman giving the lecture isn't boring and gives plenty of examples. After you're done with the courses then you can take the test on the 2021 site. Make sure you do the course study guide while listening to the lectures and you should be fine. I also called in a few times b/c I had questions on filling the application and they helped guide me. Service was great as well.

The Software Isn't Optional. The Training Shouldn't Be Either.

See what the course covers before you commit.